Shipping Promotion

Receive free Standard Shipping on orders over $200, excluding taxes and duties.

Shipping Process Times

Please note that Standard shipping times vary from country to country. Our shipping times and shipping restrictions are below.

North America Area

•Standard: 7 business days (including weekends and holidays) - $35

Asia Area

•Standard: 3 business days (including weekends and holidays) - $5~20

Shipping costs are based on your location and will be provided at checkout. Standard shipping is not available in all countries.

Order Processing Times

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required. Some exceptions apply.

Shipping Restrictions

We are unable to ship to P.O. Boxes and APO/FPO at this time.

Farlala does not ship to: Crimea, Cuba*, Iran, North Korea, Sudan, Syria or Russia.

Shipping to Multiple Addresses

You may only ship to one address per order.

Taxes & Duties

See our Payment & Security terms.

Order Tracking Information

Once an order has shipped, you will receive an e-mail with the tracking number. Please click on the link to go to the carrier's website, where you can track the progress of your shipment. It may take few hours for your tracking number to be activated on our carrier's site.

Another way to track your order is through your order history. Log into your account using your e-mail address and password, then click on order history page. The tracking number will appear in the column. Click on the link to get the tracking information for your order.

Please note: Farlala does not cover duties or taxes. Orders that arrive with additional fees and orders of high value will require a signature upon delivery.

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact Customer Care to let us assist you with your order as needed.

Please note, if you refuse your order or any part of it without authorization from us, you will be responsible for all shipping, duties and taxes.

Redirecting An Order

Please make sure your shipping address is correct — we cannot redirect orders once items have been dispatched.